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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Lewis

Charles Lewis

March 15, 2025

5  out of  5
rating by Charles Lewis
"Most friendliest easy to work with people ever. Very knowledgeable and helpful."
We responded:
"Charles, thank you for your business and the kind words. We look forward to doing business with you for many years to come."
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Jill Griffith

March 13, 2025

5  out of  5
rating by Jill Griffith
"They were super helpful and efficient when I needed some information about my policies. We were able to email and ask correspondence electronically instead of needing hours on the phone. 👍"
We responded:
"We always try to provide the best customer service, whether that is in person or via email. Thank you for your business, Jill!"
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Cathy Thomas

March 2, 2025

5  out of  5
rating by Cathy Thomas
"Bridgett is an amazing agent! We have used State Farm for close to 30 years because of Bridgett. She insures my rentals, my home and all my vehicles. She's honest and is straight forward on what coverage you need. Anytime you have a question or incident she's on top of it. She's not just an agent, she's a very professional person who I highly recommend.. I don't live in Salem..she works everywhere and I appreciate that she goes out and beyond."
We responded:
"Cathy for being a long-time customer. I look forward to working with you for many years to come."
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Rick Mc Masters

February 6, 2025

5  out of  5
rating by Rick Mc Masters
"Great experience with State Farm. They handled my accident very well!! Communications were excellent!! Received updated as they happened!! Just marvelous!!"
We responded:
"Glad you are happy with our service. "
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Tyler Leek

February 4, 2025

5  out of  5
rating by Tyler Leek
"Always helpful and gets me exactly what I need! 10/10"
We responded:
"Tyler, We appreciate your business."
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Ron Wharmby

February 4, 2025

5  out of  5
rating by Ron Wharmby
"Professional response to questions and thorough follow through to any issues"
We responded:
"Ron, thank you for the review."
Profile photo of Casey Fogle

Casey Fogle

January 31, 2025

5  out of  5
rating by Casey Fogle
"Amazing individualized, affordable and courteous interactions experienced with Clint from the Bridget Cutlip agency at State Farm! He tirelessly explained the varying service options available to meet my families insurance needs and chose from. Providing gold standard service quality by thoroughly answering all my questions regarding coverage options, price differences when adding and deleting options, explaining ‘what if’s’ for any coverage scenarios, and what could be done to find the cheapest rates my family could afford in these financially trying times. Clint was able to save our family $350.00 dollars a MONTH alone from our previous auto insurance carrier! Receiving the same coverage levels as we had plus more! Not to mention the additional savings acquired for switching to State Farm for our renters insurance too. Lastly, they genuinely want to provide peace of mind that you, your family and belongings are taken care of when needed most. They follow up as promised, Clint promptly computed life insurance options for us also, offering another competitive quote for us to consider. If you want to experience the personalized customer care standards of the past, you will want to consider what this State Farm agency has to offer before moving further!"
We responded:
"Casey, thank you for your business and the review. We value personal service at our office and are glad you have gotten to experience it. We look forward to continuing to help with all your insurance needs."
Profile photo of Rachelle Hewitt Taylor

Rachelle Hewitt Taylor

January 30, 2025

5  out of  5
rating by Rachelle Hewitt Taylor
"I am so happy I changed insurance companies from Liberty Mutual to State Farm. My agent Jodi and team from the Bridget Cutlip Agency has been amazing every step of the way. I was surprised to find out my insurance would now drop from 229 to about 76 bucks a month and that's including renters for full coverage and not the standard full coverage. I'm at the next tier so this is absolutely amazing!! Never thought that I would be able to get insurance from State Farm one of the most popular around, but they actually have a insurance quote that probably fits anyone. It saved me 150 bucks a month to use elsewhere. And if you're somebody like me who doesn't go anywhere, only to work, you'll be happy not to spend a ton of money on car insurance. It's a quick and easy sign up with them and you're ready to go. Give them a call. Jodi and Team will take care of you!"
We responded:
"Rachelle, we are so glad to help you with your insurance. We look forward to continuing to provide you with exceptional service. "
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matt holland

January 30, 2025

5  out of  5
rating by matt holland
"they have been very helpful in all my needs and they wear kackies"
We responded:
"We do wear khakis, sometimes! :) "
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Dennis Davis

January 28, 2025

5  out of  5
rating by Dennis Davis
"Everybody I've talked to there has been wonderful the rates are cheaper coverages the same as basically everybody else's and they're extremely friendly they're good people down there"
We responded:
"Thank you for the review, Dennis. I appreciate your business."
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Brenda Hanna

January 24, 2025

5  out of  5
rating by Brenda Hanna
"Awesome place"
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Kyle Wheeler

December 11, 2024

5  out of  5
rating by Kyle Wheeler
"Awesome Agent! Even let me borrow a pen when I really needed one! Friendly and a very professional."
We responded:
"It was nice meeting you Kyle. I wish you the best. "
Profile photo of Reder’s Beaters.

Reder’s Beaters.

December 4, 2024

5  out of  5
rating by Reder’s Beaters.
"The absolute best!!! Brenda has been my statefarm contact for 21 years. Every person I have sent has saved money! And the deductible went down!! Amazing customer service."
We responded:
"Chris, thank you for your business, the review and all the referrals! Brenda and I appreciate you."
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Michael J. Bica

November 26, 2024

5  out of  5
rating by Michael J. Bica
"I had a seemless process transferring my auto policy from out of state and adding home owners insurance. Thank you, Clint, for your friendly service."
We responded:
"Michael, Thank you for continuing to trust State Farm with your auto insurance. Welcome to Columbiana county!"
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Gabriella Haslam

November 23, 2024

5  out of  5
rating by Gabriella Haslam
"Clint was very professional. I appreciated how he met my needs in a prompt manner. Thank you for your caring approach to saving me money as well as providing quality products."
We responded:
"Hi Gabriella. Clint is a great agent. I'm glad he provided you with exceptional customer service and saved you money."
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Jason Tackett

November 22, 2024

5  out of  5
rating by Jason Tackett
"Clint is a awesome agent to work with and set up everything when needed with amazing rate!! Highly recommend Clint from state farm!!"
We responded:
"Clint knows his stuff! Thank you for the review and welcome to State Farm."
Profile photo of Irwin Spolter

Irwin Spolter

November 21, 2024

5  out of  5
rating by Irwin Spolter
"Clint was very professional, friendly and helpful. He made completing the transaction very easy. He is a nice compliment to all the great folks in Bridgett Cutlip's agency."
We responded:
"Irwin, thank you for the review. We appreciate your business."
Profile photo of Shy B

Shy B

November 21, 2024

5  out of  5
rating by Shy B
"I love Bridget cutlips office they are so nice and very helpful I love working with Brenda she really knows how we like things and get the work done Thank you all for everything"
We responded:
"Brenda is great to work with. Thank you for the review. I appreciate your business."
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Mike Fast

November 21, 2024

5  out of  5
rating by Mike Fast
"They are really good people to have for insurance they answer all my questions I had"
We responded:
"Thank you Mike. "
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Avi Shaw

November 21, 2024

5  out of  5
rating by Avi Shaw
"Clint was very professional, answered all my questions and helped me feel confident in protecting my assets."
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Alessandra Protopapa

November 21, 2024

5  out of  5
rating by Alessandra Protopapa
"Setting up insurance with Clinton was very easy! Highly recommend!"
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John P

November 21, 2024

5  out of  5
rating by John P
"Shane is great! The only agent I trust with classic coverage for my car"
We responded:
"Shayne is great! Thank you for your business."
Profile photo of Terry Hilton

Terry Hilton

November 21, 2024

5  out of  5
rating by Terry Hilton
"Very Happy. New customer, new resident in Salem OH. Pleased with all Clint has assisted me in move, new house and getting change to new state."
We responded:
"Terry, we appreciate your business. Welcome to Salem!"
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Heather Parker

November 19, 2024

5  out of  5
rating by Heather Parker
"Great service!!!! Totally would recommend"
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Erin Callahan

November 19, 2024

5  out of  5
rating by Erin Callahan
"I struggled for so long to find an auto policy that worked for me and covered what I needed.. Switched to State Farm and found just that. Brenda and Bridgett go out of their way to ensure I get the coverage I need with the best possible bundles and prices!! Not only that, but they are so kind and helpful all of the time! I cannot complain when it comes to this office!"
We responded:
"Erin thank you for your business and the kind review."